Jump into Your Career as an Inbound Chat Analyst!

Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the primary contact of communication for our valued customers, handling their queries and requests through live chat. You will play a crucial role in guaranteeing a positive and seamless customer experience.

Tasks include:
Addressing to customer inquiries through live chat in a timely and professional manner.
Delivering accurate information about our products and services.
Troubleshooting customer issues and escalating complex cases when necessary.
Collaborating with other team members to ensure smooth customer service operations.

If interested in this dynamic opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can grow.

Analyst - Inbound Chat: Customer Operations at Eclerx

Eclerx is searching for a skilled dedicated and passionate Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the first point of contact for our valued customers via live chat, providing exceptional support and resolving their inquiries in a timely and professional get more info manner.

A key part of your role is:
Offering prompt and thorough responses to customer inquiries via live chat.
Addressing a wide range of customer issues, referring complex cases as needed.
Maintaining accurate records of customer interactions within our CRM system.
Collaborating other team members to ensure a seamless and positive customer experience.

The ideal candidate will have:

Excellent written and verbal communication skills.
Familiarity with customer service principles and best practices.
Time management abilities in a fast-paced environment.
Proven ability to solve problems

If you are interested in join our team and make a positive impact, we encourage you to apply today!

Become a Customer-Focused Analyst: Inbound Chat at Eclerx Pune

Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is looking for a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll manage a variety of customer requests, from questions about products and services to technical assistance.

Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
Skills Required: Strong problem-solving and analytical abilities
Benefits of Joining Our Team: Opportunity for professional growth and development

If you are an enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].

Seeking Talented Inbound Chat Analysts at Eclerx Pune

Are you a results-oriented individual with a talent for communication? Eclerx Pune is currently hiring talented Inbound Chat Analysts to join our thriving team. In this role, you will be the first point of communication for our loyal customers, providing exceptional service via live chat. If you have a strong work ethic, we encourage you to apply today.

Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
Benefits include health insurance, dental coverage, and paid time off.
Interested candidates are encouraged to apply online at:

Craft a Difference: Inbound Chat Analyst Role at Eclerx

Are a passionate individual looking to bring about a real impact ? Eclerx is hiring for a talented and motivated Inbound Chat Analyst to become part of our rapidly growing team. As an Inbound Chat Analyst, you will be the front line for our valued clients.

Your responsibilities will include :
Offering prompt and supportive assistance to customers via live chat.
Tackling customer questions in a efficient manner.
Working with internal teams to provide seamless customer experiences

If you are eager to learn, develop , and leave your mark, we encourage you to apply .

Drive Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.